Nando's Recruitment

Join the Nando's team

We are currently recruiting a young dynamic team for our shops at Bagatelle, Grand Baie, Phoenix and So'flo malls.

Fill in the form below ensuring your details are correct. We may contact you in order to proceed with the application process.

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Position applied for (view job description)

Current Vacancies

CASHIER
The role and responsibilities of a cashier typically include the following:

1. Customer Service
Cashiers often serve as the primary point of contact for customers during the checkout process. They greet customers, answer their questions, provide assistance, and ensure a positive and friendly shopping experience.
2. Cash Handling
Cashiers are responsible for accurately processing cash, checks, credit card payments, and other forms of payment from customers. They must carefully count and verify the amount received, provide change if necessary, and ensure the security of the cash register or point-of-sale system.
3. Sales Transactions
Cashiers scan or manually enter the prices of items purchased by customers, ensuring that the correct prices and discounts are applied. They may operate electronic cash registers or computerized point-of-sale systems to record transactions and generate receipts.
4. Product Knowledge
Cashiers should have a good understanding of the products and services offered by the business. They may need to answer basic inquiries about products, provide information on promotions or special offers, and direct customers to specific store sections or departments.
5. Returns and Exchanges
Cashiers handle returns, exchanges, and refunds for customers, following established policies and procedures. They verify the condition of returned items, process the necessary paperwork, and ensure that the appropriate refund or exchange is provided.
6. Cashier Balancing and Reporting
At the end of their shift, cashiers reconcile the cash drawer or register, ensuring that the amount of money collected matches the recorded sales. They may prepare reports, balance sheets, or other documentation related to sales transactions and cash handling.
7. Security and Loss Prevention
Cashiers must be vigilant in preventing theft or fraudulent activities. They may need to verify the authenticity of bills, identify suspicious behavior, and follow established procedures for reporting any irregularities or security concerns.
8. Cleanliness and Organization
Cashiers contribute to maintaining a clean and organized checkout area. They may arrange merchandise, tidy up the counter, and ensure that supplies, such as shopping bags, are readily available.
9. Team Collaboration
Cashiers often work as part of a larger retail or service team. They collaborate with other staff members, such as sales associates or supervisors, to provide efficient service, address customer needs, and contribute to the overall functioning of the business.

Current Vacancies

WAITER
The role and responsibilities of a waiter typically include the following:

1. Customer Service
Nando’s Waiters are responsible for providing excellent customer service. They greet customers, seat them, and take their orders. They should be attentive, friendly, and knowledgeable about the menu, offering recommendations and answering questions.
2. Order Taking
Nando’s Waiters accurately and efficiently take customers' orders, ensuring they understand any special requests or dietary restrictions. They relay the orders to the kitchen or bar staff, making sure they are prepared correctly and promptly.
3. Food and Beverage Service
Nando’s Waiters serve food and drinks to customers once they are prepared. They must deliver orders to the correct tables, ensuring accuracy and timeliness. They may also be responsible for pouring wine or mixing cocktails.
4. Table Maintenance
Nando’s Waiters are responsible for maintaining clean and organized tables. This includes setting tables with utensils, plates, and glassware, as well as clearing and cleaning tables after customers leave. They may also replenish supplies, such as napkins or condiments.
5. Billing and Payment
Nandos Waiters present customers with the bill at the end of their meal and process payments accurately. They handle cash transactions, credit card payments, or any other payment methods accepted by Nando’s.
6. Up-selling and Promotion
Nando’s Waiters may be expected to promote specials, suggest additional items, or upsell certain dishes or beverages to enhance the customer's experience and increase revenue for the establishment.
7. Teamwork
Nando’s Waiters often work as part of a team, collaborating with kitchen staff, bartenders, and other servers to ensure smooth operations and efficient service. They communicate customer requests, relay information, and assist colleagues when necessary.
8. Knowledge of Safety and Hygiene
Nando’s Waiters must adhere to safety and hygiene standards, ensuring food handling practices and cleanliness guidelines are followed. This includes proper handling of utensils, maintaining personal hygiene, and understanding food allergies or sensitivities.

Overall, the role of a waiter is to provide Nando’s experience for customers by delivering exceptional service, ensuring customer satisfaction, and maintaining a professional demeanor throughout their interactions.

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